Frequently Asked Questions

Sizing & Fit

How do I choose my size?
Use our Size Guide or try our interactive fit calculator. Measure your waist and hips and compare to our size chart. When in doubt, size up for more comfort.

What if my size is between two sizes?
We always recommend going with the larger size for all-day comfort. Our shapewear is designed to smooth and support without feeling restrictive.

Do you offer plus sizes?
Yes! Our shapewear is available in XS–XL. We are continuously expanding our size range to celebrate every body.

Shipping & Returns

How long does shipping take?
Free standard shipping takes 3–5 business days. Expedited shipping (1–2 business days) is available at checkout.

Is shipping really free?
Yes! We offer free shipping and free returns on all orders, always.

How do I return or exchange an item?
We offer a Perfect Fit Guarantee. If it doesn't fit perfectly, exchange it for free. Email us at mail.kittyshape@gmail.com to start the process.

Product Care

How do I care for my shapewear?
Hand wash cold with mild detergent. Lay flat to dry. Do not tumble dry, iron, or bleach. Proper care extends the life of your shapewear significantly.

What fabric is used?
We use seamless, breathable, moisture-wicking medical-grade fabric. It's soft, durable, and designed for all-day wear.

Orders & Packaging

Is packaging discrete?
Absolutely. All orders ship in plain outer packaging with no branding visible from the outside.

Can I track my order?
Yes! You'll receive a tracking number via email once your order ships.

Still have questions?
Contact us at mail.kittyshape@gmail.com — we respond within 24 hours, Monday–Friday. 🎀