Shipping & Returns

Shipping & Returns

🚚 Shipping

  • Free standard shipping on all orders (3–5 business days)
  • Expedited shipping available at checkout (1–2 business days)
  • Orders placed before 2 PM EST ship the same day
  • You'll receive a tracking number via email once your order ships

🎯 Perfect Fit Guarantee

We want you to love your KittyShape. If your item doesn't fit perfectly, we'll exchange it for free — no questions asked.

🔄 Returns & Exchanges

  • Returns and exchanges are always free
  • Items must be unworn, unwashed, and in original condition
  • Initiate a return within a reasonable time of delivery

How to Return

  1. Email us at mail.kittyshape@gmail.com with your order number
  2. We'll send you a free prepaid return label
  3. Pack the item(s) and drop off at any USPS location
  4. Once received, your exchange or refund will be processed within 3–5 business days

🔒 Discrete Packaging

All orders ship in plain outer packaging. No branding, no labels — just your order, delivered with care.

Questions? Contact us at mail.kittyshape@gmail.com 🎀