Shipping & Returns
Shipping & Returns
🚚 Shipping
- Free standard shipping on all orders (3–5 business days)
- Expedited shipping available at checkout (1–2 business days)
- Orders placed before 2 PM EST ship the same day
- You'll receive a tracking number via email once your order ships
🎯 Perfect Fit Guarantee
We want you to love your KittyShape. If your item doesn't fit perfectly, we'll exchange it for free — no questions asked.
🔄 Returns & Exchanges
- Returns and exchanges are always free
- Items must be unworn, unwashed, and in original condition
- Initiate a return within a reasonable time of delivery
How to Return
- Email us at mail.kittyshape@gmail.com with your order number
- We'll send you a free prepaid return label
- Pack the item(s) and drop off at any USPS location
- Once received, your exchange or refund will be processed within 3–5 business days
🔒 Discrete Packaging
All orders ship in plain outer packaging. No branding, no labels — just your order, delivered with care.
Questions? Contact us at mail.kittyshape@gmail.com 🎀