Refund Policy

<h2>Returns & Exchanges</h2>
<p>At KittyShape, we want you to feel confident and comfortable in your shapewear. We have a <strong>30-day return policy</strong>, which means you have 30 days after receiving your item to request a return.</p>

<p>To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, unwashed, with tags attached, and in its original packaging. For hygiene reasons, shapewear that shows signs of wear, washing, or damage cannot be accepted.</p>

<p>To start a return, you can contact us at <a href="mailto:support@kittyshape.com">support@kittyshape.com</a>. If your return is accepted, we will provide you with instructions on where to send your package.</p>

<h2>Return Shipping Costs</h2>
<p><strong>Customers are responsible for paying all return shipping costs.</strong> Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.</p>

<h2>Damages and Issues</h2>
<p>Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.</p>

<h2>Exchanges</h2>
<p>The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.</p>

<h2>Refunds</h2>
<p>We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.</p>